Is Clinix certified for Dubai Health Authority (DHA) NABIDH?
Yes. Clinix includes an automated HL7 FHIR R4 encounter engine that synchronizes consultations, ICD-10 diagnostic codes, CPT procedure entries, immunizations, and clinical notes directly with DHA NABIDH. We also support Abu Dhabi DoH Malaffi and Saudi NPHIES interoperability.
How does UAE Emirates ID (EID) integration work?
Clinix integrates directly with certified UAE Federal Authority for Identity (ICP) USB and NFC card readers. When a patient inserts their physical EID card at reception, their legal full name, Emirates ID number, date of birth, gender, nationality, and residency validity populate instantly into the clinic registration form in under 500 milliseconds.
Can we deploy Clinix on our clinic's local on-premise server?
Absolutely. Clinix is built with a dual-mode hybrid architecture. You can choose our zero-maintenance Managed Cloud (hosted inside certified UAE data centers in compliance with UAE health data sovereignty laws) or deploy an On-Premise Local Server behind your clinic's own hardware firewall. Both modes receive automatic zero-downtime updates.
Does Clinix support Dental Studios with visual charting?
Yes. The Clinix Dental Studio OS includes an interactive 32-tooth odontogram (#1 to #32) with adult and pediatric primary tooth views, 5-surface color coding (MODBL), periodontal pocket depth probing, and one-click treatment plan quote generation.
How does aesthetic package tracking prevent revenue leakage?
Our Multi-Session Package Tracker allows dermatology and laser clinics to sell packages (e.g. 5x HydraFacial or 6x Full Body Laser) and redeem them across visits via one-click decrement with therapist and machine ID attribution. The system locks unmetered sessions and triggers patient WhatsApp balance reminders.
What are the pricing options and contract terms?
We offer transparent monthly subscription plans in UAE Dirhams:
- Starter Clinic: 1,499 / mo (3 doctor licenses, SOAP, triage, POS).
- Aesthetic & Dental Pro: 3,499 / mo (10 doctor licenses, 32-tooth odontogram, package tracker, Tatmeen).
- Enterprise Hospital Group: Custom tailored for polyclinic chains and surgical centers.
There are no lock-in cancellation penalties; clinics can upgrade, downgrade, or export their data at any time.
How long does clinic onboarding and data migration take?
Typical onboarding for a private clinic takes 2 to 4 business days. Our Dubai-based technical team handles patient data imports from legacy software, staff training on SOAP notes and cashier billing, and DHA NABIDH certificate pairing.